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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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  1. Sharon

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Comments

  1. James Vass

    Cancel my membership. I didn’t agree to join or ask for membership. I want a refund for the past two months. CANCEL ASAP and refund.

  2. Harvetta Hart

    Cancel my membership I was not aware I was going to join a membership with y’all. Please cancel. I will dispute it.

  3. Michael Billups

    Thank you so much, it’s working.

    Michael Billups 

  4. bobbi walrod

    I won something but they never told me what I think March 7 is when I got the email I sent my info and have heard back so here it is agin.   Bobbi (Roberta) walrod 11540 w schliefer youngtown az 85363  sayhi4me@yahoo.com.  4802494056 

  5. Kristie Newkirk

    Please cancel this membership did not sign for a membership. Please refund my money please.

    Thanks

    Kristie Newkirk 

  6. Jack Clifton

    I didn't sign up for membership or order anything from you. Please cancel the whole thing and refund the money you charged me to my bank account promptly.

    Thank you,

    Jack Clifton

  7. Trinity Sandofall

    You can cancel my whole order, if this is not resolved. I didn't sign up for a membership,  nor was aware I did.

  8. Bob Gagnon

    I DID NOT SIGN UP FOR THIS MEMBERSHIP IF CHARGED PLEASE REFUND THE COST IF I HAVE BEEN CHARGED.

    PLEASE ADVISE STATUS.

    THANK YOU

    BOB GAGNON

    BJGAGNON@COMCAST.NET

  9. Mel Justice Rhodes

    I did not sign up for any kind of membership and im being told i will be charged for one. Please cancel any charges or i will dispute them with my bank.

  10. Tammy R. Spaniel

    I did not sign up for any membership and do not know why I was charged $14.99. Please refund this money or find proof that I ordered something. If no results in a day, I will dispute this charge with my bank.