Welcome to your new Help Center!
Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.
If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.
Kayako has two main areas:
- Help Center - you're here! Learn more about the Help Center here
- Agent area - this is accessible at yourdomain.kayako.com/agent. If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).
You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.
Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.
Jill
Comments
Jon Langworthy
I too misread the free cover for the flashlight. Nothing is free, If it sounds to good to be true, it is usually a scam, and it will bite you. They tell you the flashlight is free, BUT, $5.95 for shipping is not free, and they will more than likely add sales tax to the shipping, of which is not legal. Shipping is labor and postage is U.S. Postage of which are not taxable; and to add more insult they will charge the wrong tax rate. I live in Clovis, tax rate is .07975, and they charge Fresno tax rate which is .0835. You say not much difference, Try spending thousands and see how much difference it makes.. Try buying a car at $43,000. and multiply the tax rate to that. Los Angeles tax rate is 10.50% Yes it makes a difference on where they charge the tax rate..
Patricia Carmack
WTF??? I never approved any withdrawal from my account, other than the $5.95! Look I'm a disabled senior living on my social security that is under $800. Please return my $41.95 to my account. That's my grocery money ...
Allen Whitaker
What is everyone talking about,oh yeah paying for something you don't want or know you have, you think this is bad, try a dating site
yvonnelovesdj13@gmail.com
Cancel mines too I will report you guys i.f I don't have my money back in my account
Sam
CANCEL THIS I WANT A FULL TOTAL REFUND
Brian Calvin
Where is my order.
Rafael Senday
Cancel my order # 6107755025640
Sandy Ettema
Will report you to the BBB , if not refunded Right Away!!!
Sandy Ettema
Did not sign up for membership!
cancel ASAP.
do not want this merchandise at these prices!
if merchandise shipped will be refused!
refund my money!!!
Stacy Page
How do I get my money back