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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at

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  1. Jill

  2. Posted


  1. Dave Cooley

    What a rip-off total scam

  2. Shane T Murphy

    Has anyone gotten their money back

  3. Robert Smith

    Thi8s is a sham site, everyone gets charged $39.95 if you signup for a free carry case for a free flash light (cost $9.95 not free).   I am asking my credit card to refuse this bunch of croo9ks. 

  4. Eric Castillo

    I thought i was ordering a flashlight and they charge me for that and like for 5more ..verry poor ..

  5. Debra Baker

    I thought I was getting a free flashlight and pay only shipping turns out they charged my card 39.95 for membership I did not ask for..Trying to get my funds back s ssd we speak.

  6. Becky

    I cannot afford this at all please stop asking me turn the money to go out ASAP or I will not be able to get my medication

  7. Leslie Corleon

    Worst place ever I order the flashlight turns out they I got charged 42 dollars for the membership too 

  8. Becky Skeens

    I didn't order number#4937102978674 I only order one flash light it has a order for a total of n$4207 I order the one flashlight total$15 something's that needs to be tooken off my card

  9. Jennifer whitworth

    I clicked on no I don’t want the case and they still took $40 off my account and now can’t get a hold of them to fix it

  10. Jeff Anderson

    There was a hole in the bag missing my charger,like I said bad service.