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  1. Gear Club LLC
  2. Getting started
  3. Welcome

Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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Comments

  1. Ricky Hurt

    HELP.......CANCEL MY ORDER AND REFUND MY MONEY OF $4.95 AND $39.95 WHICH I DIDN'T AUTHORIZE OR WAS AWARE OF IT UNTIL I LOOKED INTO MY BANK ACCOUNT. This is a scam.

  2. Matthew Adler

    I really hope that you're not charging my card $39.95 plus the $4 shipping and handling that would really have said because I didn't authorize $39.95 I just authorized the $4 for the shipping and handling please take the charges off my card I don't want to have to report fraud

  3. Veronica Uribe

    CANCEL MY ORDER AND REFUND MY MONEY OF $4.95 AND $39.95 WHICH I DIDN'T AUTHORIZE OR WAS AWARE OF IT UNTIL I LOOKED INTO MY BANK ACCOUNT. 

  4. Dale Greifenstein

    Disputing  a fraudulent  charge of 39.95 to my Walmart credit card. Did not authorize  the charge. Contacting Walmart. 

  5. dan levy

    My attorney had been contacted and will be sending you a letter to send back money you have taken or legal action will be taken..you guys are low life theives

  6. mfpotter264@gmail.com

    I've not been able to reach anyone on any of the phone numbers listed on your website, no responses on your chat line, there is no customer support. The 'Cancel Account" function does not work. You're just taking peoples money fraudulently. I am reporting this company to all business authorities. As per my prior comment I have blocked any payment requests from your company on my credit card accounts. You wont get anymore of my money.

  7. mfpotter264@gmail.com

    I have blocked Freegear.com from my credit account and report your company to BBB and other authorities. I have not been able to cancel nor reach a live agent to do so. Your advertisement is fraudulent.

  8. Debbie Rager

    I will have your company reported after I just read the comments from the others you took money from !!!

  9. Debbie Rager

    Your company charged my card for$80.00 for the flashlight I ordered. It was supposed to be free & just pay $14.95 for shipping and handling. Why did you take my money like that ? I trusted your company. I want & desperately need the remaining money after the shipping and handling cost !! ( $14.95 )

  10. Domingo Villarrcal

    I was not informed about the $39.95 changes. I paid for the charging cord and then I was offered another cord for $7.95 so I went ahead and ordered it. Just then they offered a free lighting charging port so I went head and accepted.

    then come to see they charged me $39.95

     for the lighting charging port.

    thats bull