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  1. Gear Club LLC
  2. Getting started
  3. Welcome

Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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  1. Jill

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Comments

  1. Bonnie Foust

    Same here. I ordered one and never got it. I have a attorney I am getting them for credit card grade and I will get more that they took. Scam the era 

  2. John Chang

    another fly by night company who's probably gone with the money they ripped off selling "free" stuff..

  3. Alicia Coronado

    I want to cancel my order because I didn't agree to a membership.  So please send my refund for the flashlight ,it said FREE just pay $4.95... So ur not authorized to take any money out my cread card!!!! I am callung my bank to cancel this and block any other transactions from this company..Yall are a total rip off..I'm going to call the proper authorities in my city and state...

  4. Rochelle Wethern

    I, too, did not agree to a MEMBERSHIP and want my $39.95 back. 

  5. Caroline

    You better contact me I agree for 1299 to be charged not 3999 you better not be a scam and can’t reporting you to Apple

  6. Vincent Hu

    I don't want the membership, just want the gear or get the refund.


  7. Vincent Hu

    Did not received my gear shipment, want refund or resent (if it was sent).  The UPS tracking has no shown address - questionable if it was even sent or delivered to the right place.

  8. John French

    I would like to cancel my order now. I want a full refund of the $39.95 plus the $4.95 shipping fee for the flashlight. 

  9. Michael Dupree

    Please refund me any money taken out of my account it was not authorized

  10. Haya Suleiman

    They told me that it was free so I want my money back and canceling my order