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  1. Gear Club LLC
  2. Getting started
  3. Welcome

Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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  1. Jill

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Comments

  1. JERRY J. COADY

    I ordered your FREE DELUXE TACTICAL FLASHLIGHT for $4.95 Shipping & Handling, and added a case for $6.95 which totaled $11.90.  That is all that I ordered, but you also charged $14.95 on my credit card.  I DID NOT AUTHORIZE an additional charge of $14.95 for anything; NOT A SUBSCRIPTION, NOT ANOTHER FLASHLIGHT, NOTHING ELSE AT ALL!  So please cancel whatever you charged me for and REFUND the $14.95 IMMEDIATELY!

  2. Sandra Castro

    Do not charge me any more money. I would like it stopped now.

  3. Sandra Castro

    I don't want a subscription. Cancel this immediately. I only wanted the free light.  Cancel and refund my money! Thank you.

  4. Leonard Hambleton


    I did not sign up for a subscription. I want this cancelled immediately and my money refunded.  I have already contacted my credit card company,

  5. Noah Cameron

    I did not sign up for a subscription. I want this cancelled immediately and my money refunded.

  6. Craig Waters

    redrum☠️

  7. David Lopez

    I was unaware that I was automatically being enrolled in a membership. That's something I definitely do NOT want. I want this cancelled ASAP

  8. Verne Thompson

    Plus I still haven’t received the cable I was supposed too either...

  9. Verne Thompson

    I tried to  cancel  it is pouring but never received payment back the order number is 8955 1907 6920 I will like to get payment back please 

  10. sheila poston

    I have asked you to cancel my order imediately

    I will be contacting my bank today!!!