Welcome to your new Help Center!
Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.
If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.
Kayako has two main areas:
- Help Center - you're here! Learn more about the Help Center here
- Agent area - this is accessible at yourdomain.kayako.com/agent. If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).
You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.
Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.
Jill
Comments
Karencook313
Please CANCEL MY REQUEST AND ORDER...the comments below say volumes about how you do business and I do NOT want anything you have for free or otherwise!!!
Karencook313
I sent an email concerning my order rejecting for an invalid CVV when the real problem was th month of the expiration date was wrong...I have corrected the date and verified the CVV is correct. Now all I need is some one to release the lock ao I can finishing the order please!
Jimmy Spivey
There is not a single positive comment on here. I know you basturds won't respond but here is an idea. Give us an address to where you are at. I don't mean a mailing address but where you a sitting right now. Sure would love to pay you a visit, look you in the eye and ask you how you can do this to people. Might ask you a few more questions while I'm at it.
Jimmy Spivey
Same as the rest! You say there is a $4.95 s&h fee but ended up being $9,95. Then charge an additional $39.95 "free" membership fee. You and I both know that was a bull shit sneaky deal. I sent a complaint via the online form. Let's see if you have an ounce of credibility.
Ken Sorrells
Stay as far away from these crooks as possible.
Neal King
Cancel the purchase I didn't order anything
Phillip Vivas
I ordered the lightening fast cell phone cable for a shipping charge of $4.95 but on my bank statement you charge an additional $39.95. Please cancel my order or I will notify my bank to put a stop payment on this order. Don’t be like this, why do you use sneaky tactics to get more money from me. I did not order anything else so give me my money back. I sent you a message on Messenger called your number twice with no response. I’m calling my bank, at least with them I’ll talk with a live person. You people are crooks!!
Kim Rapp
Please reimburse me for a membership fee that I didn’t want, I ordered a charger and was charged a membership fee
Ronald Kirk
This is some b******* return my $42.45 I'm not trying to pay that much for no damn flashlight you guys said that it would be no shipping only cost to be shipping 995 you lied give me my damn money back
Robert Martin
What did I order!!! Nothing give my money back now robertmartinbo@gmail.com