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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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  1. Jill

  2. Posted

Comments

  1. LISA MCCANCE

    I would like  to rescind my last post,  My issue was resolved  Immoderately  by Jill M  and I wish I could delete it!    looking forward to my new Torch (there's lots of cool things down by the creek at night now I might be able to see them )

  2. LISA MCCANCE

    recurring membership payment     I did NOT want that and it was very well hidden in the small print  PLEASE  let me know how to stop  that. As the comments below I fell like I have been duped 

  3. Chris Atter

    Cancel my membership and free gift, I feel like I’ve been scammed

  4. Joe Sawyer

    Please cancel membership 

  5. Cindy Horton

    Please cancel free gift and membership, I am not interested! 

  6. JENNIFER M PEOPLES

    Cancel this order! Did not approve any transactions for membership or other fees!

  7. Cassandra Felty

    Cancel my order i did not agree to pay $45.94 plus $11.44 for a flashlight that was only supposed to cost me $9.95 for shipping so please cancel it and refund my money thanks 

  8. the gov lie to us no trust on gov

    I don't need the free gift thank you sim's like you like to ripped people's up not cool I'm glad I watch the comment's 

    thank you people 

  9. Jonathan Lopez

    Cancel my order for the “free” flashlight. I was willing to pay for the shipping but was charged a members fee for $39.95. Misleading offer and very dishonest. Your company holds No integrity. 

  10. April Longmeyer

    Please cancel my membership and refund my 39.99 now before I call my bank